Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: January 24, 2024
Our Commitment to Privacy
At RigCrafter, we are committed to protecting your privacy and ensuring transparency about how we handle your data. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data. By using RigCrafter, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
When you use RigCrafter, we may collect personal information such as your name, email address, and any information you provide when contacting us or creating an account.
Usage Data
We automatically collect information about how you interact with RigCrafter, including your PC build configurations, component preferences, and usage patterns to improve our service.
Device Information
We may collect information about the device you use to access RigCrafter, including browser type, operating system, and IP address for security and optimization purposes.
How We Use Your Information
Service Provision
We use your information to provide, maintain, and improve RigCrafter's PC building tools and compatibility checking features.
Personalization
Your data helps us personalize your experience by remembering your preferences and suggesting compatible components based on your build history.
Communication
We may use your contact information to respond to your inquiries, send important updates about our service, and provide customer support.
Analytics & Improvement
We analyze usage patterns to understand how RigCrafter is used and to identify areas for improvement and new features.
Information Sharing
No Sale of Personal Data
We do not sell, trade, or otherwise transfer your personal information to third parties for commercial purposes.
Service Providers
We may share information with trusted service providers who assist us in operating RigCrafter, conducting our business, or serving our users, provided they agree to keep this information confidential.
Legal Requirements
We may disclose your information when required by law or to protect our rights, property, or safety, or that of our users or others.
Public Build Sharing
If you choose to make your PC builds public, that information will be visible to other RigCrafter users. You can control the privacy settings of your builds at any time.
Data Security
Security Measures
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Data Encryption
All data transmission between your device and our servers is encrypted using industry-standard SSL/TLS protocols.
Access Controls
We limit access to your personal information to employees and contractors who need it to provide our services and who are bound by confidentiality obligations.
Regular Updates
We regularly review and update our security practices to ensure they meet current industry standards and best practices.
Your Rights
Access & Correction
You have the right to access, update, or correct your personal information at any time through your account settings or by contacting us.
Data Portability
You can export your build data and personal information in a machine-readable format upon request.
Deletion
You may request deletion of your personal information, subject to certain exceptions where we may need to retain information for legal or business purposes.
Opt-Out
You can opt out of non-essential communications and data collection practices through your account settings or by contacting us.
Cookies & Tracking
Essential Cookies
We use essential cookies that are necessary for RigCrafter to function properly, including authentication and security cookies.
Analytics Cookies
We may use analytics cookies to understand how users interact with RigCrafter and improve our service. You can disable these in your browser settings.
Preference Cookies
We use cookies to remember your preferences, such as your preferred component brands or build templates.
Third-Party Services
We may use third-party analytics services that place their own cookies. These services have their own privacy policies governing their use of information.
Contact Us
Privacy Questions
If you have any questions about this Privacy Policy or our data practices, please contact us:
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- • Posting the new policy on this page
- • Updating the "Last updated" date
- • Sending email notifications for significant changes
- • Displaying in-app notifications